onCALL 25/8 - Clients Portal » Client Testimonials

Client Testimonials

Quick, Easy, Helpful Service

Posted by tribeca84 on 11/20/2008

I searched hard for a place to fix my laptop. I almost ended up going to bestbuy but the price was outrageous. A friend in DC actually told me about this this computer repair shop off of Duke Road. It offered friendly, comprehensive, and efficient service. They did a diagnostic test to see what the problem was. I had a virus that infected my laptop. I am a bit computer illiterate, but the staff was informative and professional. After comparing prices, theirs was the best. After they fixed the laptop, they walked me through everything they restored. It was a positive experience.

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Very Pleased!

Posted by vulsidrol1 on 11/08/2008

I visited OnCall 25/8 based on the reviews I had read online. The majority of the reviews were favorable with the always disgruntled few. This can’t be helped since a business is not always going to be able to please everyone. Nevertheless, these few disfavorable reviews are just as important in trying to get a “big picture” of the business. My story begins with having spent 12.5 hours on the phone over a span of 4 days with the Microsoft technicians in India. Obviously, although the technicians were courteous and tried to do their best in resolving the issue of my computer running exceptionally slowly, some progress was definitely made but not enough to have resolved the issue completely. At this point, I thought it was to my advantage to seek help locally. Hence, the contact of OnCall 25/8 Computer Repair. I explained my situation to Steve. I paid a $50 diagnostic fee to have my computer checked. This $50 fee does go toward repair costs if you choose to have your computer repaired at OnCall 25/8. After 48 hours, I was contacted and the details of my computer problem (virus AND hardware) was explained. I was quoted a repair cost of $419. My computer is custom-made and approximately 5 years old. I was extremely reluctant to proceed with the repair. However, I really needed the 1.2 million files stored on my computer. I did not want to lose any of the files. Steve and his crew saved the day for me! Granted, I did loose a few applications, but this was explained before I agreed to have the repair done. I will admit that I paid more money that I expected. However, OnCall saved all of my files. Not 99%, all of my files. I am soooo pleased. On the basis of my experience, I would highly recommend this business to all of you readers of this review. It was money well-spent. I am one of those so-called “happy campers” with the service I received at OnCall 25/8.

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Outstanding Service

Posted by spabell23 on 10/24/2008

I could not have asked for more in terms of competence, speed, affordability and customer service when dealing with 25/8. I highly recommend them to anyone with computer problems.

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Thank goodness

Posted by GRIB12 on 10/13/2008

Our aging Dell machine had serious problems — I am not savvy enough to even explain them cogently. Suffice it to say that I was relieved to encounter the non-nonsense professionalism of these young folks. Their open-work area and team spirit were reassuring from the start. There’s a certain drive to get things done; it’s not a mickey mouse operation. I like that — and I got back a working computer. Bill Gribbin

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Thank you, 25/8

Posted by 1300lakeshore on 10/08/2008

When I was blocked out of a program on my company’s intranet, 25/8 worked with me and my corporation’s tech to determine the issue and I was able to get my work done on time. Thank you for doing the work while I waited so I could get back to work!

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help for beginners

Posted by ralphwaldo on 10/01/2008

What can I say. I am not the least bit computer savy and so I need help with everything! They come in a timely fashion and do the work. Most importantly, the On Call 25/8 technician explains the problems to me in a way that I can understand. Thank you.

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along duke st…

Posted by carinagutierrez on 09/30/2008

came to know these guys just passing by their store which is located along duke street. my computer was broken, so i came to their store. they already told me to leave it there and gave them after 24 hours. after wards they already knew whats wrong with it. it is my first time to get to know the kind of job they were doing, and i’m pretty confident that they knew what they were doing. exactly what i expected, they explained everything with regards to my computer. so right now i’m satisfied how my computer works, faster than ever.

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Getting it right

Posted by copdoc on 09/01/2008

theses guys really know their stuff. courteous from the front desk; to the phone call to paying the bill. explained every repair; the risk / benefit and finally the cost. i have an older machine and they assured me the machine was well worth fixing. they even loaded new softwear that protects my machine and updates automatically. they found some corrupt files and cleaned up my new hard drive. (it’s larger and faster). i’m recommending 25/8 to all the guys at the firehouse.

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Not too shabby….

Posted by jennydiamond on 08/22/2008

They came through for me on short notice. I had an Acer laptop that I had bought in England. It failed to turn on from one day to the next. I dropped it off at the 25/8 shop (after having given a week for Best Buy to tell me that they could not fix it). onCALL 25/8 got the parts (a new motherboard) within two days and called me to report the good news. They gave me an opportunity to stress the machine and test all functions before I signed off and paid. In the end, I spent tons less than the cost of a new laptop. I wish I could’ve gotten the same type of support when I first took it to Best Buy.

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Yahoo Local

http://local.yahoo.com/info-12654773-oncall-258-inc-computer-repair-free-estimates-alexandria

Katrina D.

11/14/2008

Nothing but excellent service! Prompt diagnosis, every detail explained and great service throughout! Everyone knew what he or she was talking about and explained it to me so I would understand. I had many questions, and they answered them all with no problems. Each person I spoke to was nothing but nice. Everything was done so fast and no mistakes and the best part of all was that it was within my budget!

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Carina F

09/30/2008

i was driving along duke st when i saw their sign, computer repair. when my pc broke, i visit them and brought my pc with me. they told me to leave it there and gave them a call the following day. they told me what was wrong and got it fixed for me. and im pretty confident that they’re knew what they’re doing. they explained everything they fixed and what to do next ifever there’s a problem again. so right now i’m satisfied with my pc’s performance, faster than ever.

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Meg

09/23/2008

It was two days before I had to fly to Japan, when I dropped my laptop and broke the LCD screen. It was a pretty big crisis for me, since I had non-stop meetings in Tokyo that would leave no time to fix the screen once I was in Japan, and being without my computer would have been more than a small problem. OnCall turned out to be real lifesavers. I had only less than a day in DC. I found them through google, and called them the day before I was flying in; they were very accommodating. I was able to have Gateway rush deliver my new LCD to OnCall, who installed it for me very promptly and professionally . My laptop was repaired without any problems or delays. They were truly a pleasure to do business with, and I recommend them highly.

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MCT

06/23/2008

I took my PDA to Radio Shack to get the battery replaced. They were unable to open the compartment and handed me several screw drivers to try and do the job myself. After about 10 minutes of frustration, I left and decided to give 25/8 a try. They were courteous, friendly, and in a matter of minutes had the battery replaced. These guys know what they’re doing and are professional. 25/8 is a well run business that I would recommend to anyone looking for quality computer repair.

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Laura D.

06/21/2008

Oncall 25/8 provided me with excellent service on many occasions. They were easily reachable, courteous and quickly solved my problems. I would highly recommend their services. After the initial work, they continued to assist me with other problems at no cost. They connected remotely to resolve a numbe of issues, including an alert that my antivirus software was out of date. Very, very satisfied!!

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The Nag

06/05/2008

I took my personal computer to oncall 25/8 after it was severely infected with malware. They were professional, courteous and friendly. My computer was fixed in a very short time, and I received follow up service in a timely manner.

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Lizzy

05/22/2008

I want to commend onCALL for the outstanding service I’ve received from their technicians.

Most recently Larry has responded in a timely manner to my request. He pinpointed the problem in a matter of minutes. He took my computer to their shop and it was serviced within a few days and returned working more efficiently.

All of their technicians are extremely polite. Also, they answerall of my questions.

I have had a contract with them and renewed, due to their outstanding service. It’s always a pleasure working with onCALL’s staff.

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lexvaguy

02/04/2008

This place was prompt, professional and honest. I initially approved a $500 repair, but in the end they found that the repair could be done for just $100. I was very impressed with this honesty, and I recommend this place without reservation.

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JoeK

12/17/2007

I recently took my laptop to onCALL 25/8 because of power issues. They isolated the problem to be the power jack, and repaired it in good time. Great work at a gread price!! Thanks onCALL!

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floresjose38

11/30/2007

OnCall 25/8 are great. They fixed my computer after it was broken and didn’t lose any of my files. They even helped me locate and open my files after i got my computer home, with a remote control computer program.

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rddfxx

11/29/2007

I am very pleased with the service I got from Oncall 25/8. They recommended I get a new computer instead of spending a lot of money repairing a unit whose repair costs would have exceeded those of buying a new computer. I bought a machine from Oncall, and have been very satisfied with it. They followed up with excellent warranty service when I had a minor issue playing CDs in iTunes. Overall I’m very satisfied!

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billmill2400

11/27/2007

I recently had oncall 25/8 install my new mac – they kept in touch with me throughout the day so I knew when they would be arriving and if they were going to be late. They have a very professional, customer service oriented approach to their business. After the mac was set up I had a couple of minor issues and difficulties. They were quick to schedule an appointment and give me a hand. Since they considered the additional work a part of the set up they additional work. Highly recommended!!

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Rebecca B

11/26/2007

My computer was running very slow, but OnCall 25/8 was able to get me fixed up and save me some money because my computer was still under warranty with Dell. Saved me a bundle. After spending a lot of time with Dell, the guys at Oncall were able to get my machine fixed quickly and did exactly what I wanted them to do. Dell was not able to get the issue resolved, but OnCall did. Great job all around. They were very courteous and efficient.

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robert_lewis_johnson

11/19/2007

I’ve been using oncall 25/8 for my computer and network repairs for nearly a year now. Again and again they’re able to solve my problems without breaking a sweat! They’ve been fast to find and fix the problems and their service technicians are friendly and knowledgeable. I’d recommend their services to anyone I know looking for help with their computers or networks.

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B Meyer

11/17/2007

I recently had problems with my computer – norton goback kept freezing up. onCALL 25/8 came to my house and performed a diagnostic, determining the hard drive had failed. They were able to recover 100% of my data – even a semi-obscure application which would have required repurchasing it if it had been lost. They set me up with a new computer and got me up and running in a relatively short period of time – they even provided additional support after I had some issues with my old mouse! Highly recommended!!

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dorothy.hassan

11/15/2007

Great service, came out within 24 hours (on a weekend). Explained everything fully, kept in touch, installed better security system than I had already for no extra charge, went “above and beyond.”

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l.pence22031

11/08/2007

After finding some issues with my computer and having no luck with Dell I decided to look for a local company to provide some assistance. These guys came onsite and resolved my issue relatively quickly. Overall I was very satisfied with the service! Their technician even showed me how to find blogs! Would highly recommend their services. Thanks, Oncall!

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achrietzberg

11/08/2007

On Call 25/8 were quick to pick up my computer. They repaired it quickly and had a prompt turn around. They were able to repair my computer itself without losing any of the important files. I would recommend them and use them again.

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bob.randolph

11/01/2007

Keith did a heckuva job saving the data on my hard disk, and reinstalling data and programs on a new hard drive/upgraded memory on my old Thinkpad T40, thus saving me the cost of buying a new computer when the upgraded T40 would work just as well.

I hung around the shop on Duke waiting for my computer, got great service and was very impressed with the manager’s commitment to quality (observing the manager and technicians dealing with other customers. I highly recommend this shop, particularly as there are so many underqualified folks out there posing as geeks.

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From Topix

http://www.topix.com/forum/city/arlington-va/TC8NAKA6LLJ6NF162

Ken Latta

I stumbled across this firm the first time while riding down Duke St. in Alexandria…needed help with a power supply on a computer. They found a new one that would work, threw it in the computer, and I was “out the door”. Couldn’t quite believe that I had located a neighborhood place for computers that felt llke my helpful service station mechanic. Months later, I pulled out a 35mm slide scanner that I had purchased a few years ago to prepare a “eulogy” program – and now it wasn’t working. Went thru back-and-forth with Konica/Minolta – took it to the photo shop, who sent it off, and I was told to expect a $186 repair. On the phone, I asked if they had checked the power supply – they did on on the spot, but had no replacement nor alternative to the $186. So I had them send it back to me. With no thought that OnCall25/8 knew anything about these devices, I drove over. Within about 10 minutes they had rummaged around and found a power supply that worked just fine, and I had to insist that I pay them at least something. Walked out less $10 with a working machine and now I can transfer all my old family slides. Thanks, guys – glad you are in the neighborhood.

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David Cook

I received very prompt service in terms of both an estimate and actual repair for replacement of my hard drive. They were very courteous and professional and explained every program they loaded on my new hard drive. I would definitely recommend them to a friend and use them again.

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John Amoah

onCALL did a good job fixing my laptop that had an issue getting a printer working. They were able to do it quickly and within my budget. Great job, great service!

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Dana

My cat peed on my boyfriend’s laptop–while it was open, right on the keyboard! He took the laptop to Best Buy, initially. They kept it for 2 weeks, sent it to Kentucky and back, only to tell us they wouldn’t touch it. They wrapped it in a bright plastic bag and labeled it a biohazard.

So I took the laptop to On Call 25/8. I had first called after hours but got a tech on the phone quickly. He kinda chuckled at my situation but promised to help. They were friendly guys, did the diagnostics within 48 hours as promised, and a couple days later the laptop was fully cleaned and fixed. I think their rates were competitive. It may seem a little expensive, but it was a lot of labor and they did a great job!

The laptop is fine and the boyfriend isn’t so mad anymore (though he and the cat are not on great terms…)I recommend On Call 25/8 and would use them again!

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From Merchant Circle

http://www.merchantcircle.com/business/Oncall.25.8.Inc.703-349-2228/review/list

For several years, I have had the opportunity to ask for the service of OnCall 25/8 for a variety of computer-related problems/challenges. I have found OnCall 25/8 service representatives to be helpful, knowledgeable, and completely competent with solving my computer needs.

I will call on OnCall 25/8 again if the need for computer service arises.

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I received very prompt, professional and courteous service from Steve and his associates at the Duke St. shop for replacement of my hard drive. They gave me an estimate within 24 hours and had it replaced in a couple of days, despite having to order it. The technician explained every program they loaded on my hard drive before I left and showed me how they worked. I would use them again and recommend them to friends.

August 02, 2008 by Dave Cook in Alexandria, VA

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This is my second time using oncall 25/8′s services. They were able to remove a virus the first time and keep all my personal data. The second time they also were able to keep all my personal data. They also suggest services such as mozilla firefox that are safer for your computer. I enjoyed the convenience of using a remote session to resolve one of my issues.

July 19, 2008 by Karina Horochena in Arlington, VA

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We have used Oncall 25/8 several times. They have always responded promptly, either with an onsite visit, or by remote access. The technicians have been courteous and professional, and they have been able to solve the problems expeditiously. I would not hesitate to recommend them highly.

June 24, 2008 by Anonymous in Mc Lean, VA

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Oncall 25/8 provided me with excellent service on many occasions. They were readily available, courteous and solved my problems quickly. I would highly recommend this business. After initial service, 25/8 continued to assist me with other problems at no charge. They connected remotely to resolve a numbe of issues, including virus concerns. Very, very satisfied!!

June 21, 2008 by Betsy D. in Alexandria, VA

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I want to commend these guys for the outstanding service I’ve received from their technicians.

I renewed my service contract with them because of the oustanding service always provided by all of the technicians that have visited my home and worked on my computers.

May 22, 2008 by Elizabeth Mathis in Alexandria, VA

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From Insider Pages: Maryland

http://www.insiderpages.com/b/15244876263

Awesome Service, Promt and Professional.

Megan H.

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Very Good Service

dave c.

My hard drive was completely fried – didn’t learn why, but they replaced it in a very timely manner (a couple of days, it had to be ordered). They were very professional and courteous and explained everything they had loaded on my new hard drive and some of the upgraded features they included. I would certainly recommend them to a friend and use them again.

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Prompt service

Ximena M.

I have dealt with Oncall 25/8 on two occasions. The first time, an electrical storm destroyed the hard drive and power supply of the computer; I did not have a backup of the files. I contacted Oncall 25/8, which I chose from the yellow pages, and was very pleased with their immediate response. Not only was the computer fixed but they were also able to recover the files! The second time occurred a few months after; the power supply failed again. They took the computer and replaced the part at no cost. Everyone I talked to in the company was always very understanding and polite. I very strongly recommend their services.

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Computer assistance

Pat N.

We needed assistance with regard to the sound on our computer and with the DVD player. I called the assistance line, and they were extremely polite and helpful in solving our problem. They were successful in addressing our concerns and did it in a very prompt way. I would highly recommend them for future service and assistance.

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Anonymous

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Excellent follow up service

L. D.

Oncall 25/8 provided me with excellent service on many occasions. They connected remotely to resolve a number of issues, including virus concerns – which was not a part of the original fix! They were readily available, courteous and solved my problems quickly. I would highly recommend their services. They did a great job the first time around and continued to keep me up and running without any concerns or costs! Great job, oncall!

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oncall 25/8 Fantastic!

Anonymous

I recently used 25/8 to diagnose a problem that had been interfering with our work productivity at the office for weeks. The technician identified the problem (which had eluded our prior IT person) and figured out a method to circumvent the issue. Moreover, the technician (Steve) was courteous, attentive, bright and conscientious. I was very impressed with the whole package!! As a result, I would recommend 25/8 wholeheartedly, whether you have one computer or are networked as we are.

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On Call 25/8. World Class Service!!

By Brenda L.

On Call 25/8 were very easy to do business with when I needed my computer worked on and also helping to download new software. I would recommend them .

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From Insider Pages: Virginia

http://www.insiderpages.com/b/15240099812

Great Experience

Katrina D.

On Call 25/8 did exactly what they said they were going to. My laptop had problems and my warranty had run out so I remembered using On Call 25/8 a few years ago and having a great experience. They are much faster than anyone else in the industry and tell you only the facts. Their message service quickly responded with a call when they said they would and was never late! They do a great job and explain it to you so you can understand. They answered every question I had and every time I spoke with any person on their staff it was nothing but courteous. And it was all within my budget!

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easy to find…

carina g.

came to see their place while i was driving along duke st. so when my pc broke its their store that first came to my mind, oncall 25/8. i visit and brought my pc with me. they ask me to leave it and call them after 24hours. and then they already told me what was wrong and fixed it. these guys knew what they were doing and im confident that they really do. right now im satisfied how my pc works, faster than ever.

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onCALL 25/8 fixed my printer issues

John A.

Prompt service. Within my budget. Definitely recommend these guys. They asked me if I did a good job – I said yes. They asked me to put some testimonials online – I did. They did a great job and will help you too!!!

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GREAT WORK 25/8

Mary Jo K B.

My PC wouldn’t work at all due to a virus that got on my Machine. I was using Comcast.net McAfee free virus protection with the Comcast Broadband Internet sevice that I use provides. Comcast wqs no help they referred me to McAfee which is in their office. McAfee was no help they referred to to HP. HP said my computer was no longer under warranty and for $49.95 I could purchase a 15 day warranty. I told them if I had to pay them that I would call a computer repair service. So I called onCall 25/8 because of my excellent past service that I had with them. I had a technician out the very next day and he discovered that my whole system was taken over by a virus. That was on a Thursday and I called on Saturday like the Technician told me to. MY computer was fixed by Monday like he promised and it was delivered to me on Tuesday. Thank you, Nima for delivering my computer so fast. and Keith for helping me today getting my Internet favorites .

Everytime I called at got courteous service with people that all cared about my problems and solved them.

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Comments on OnCall 25/8 Service

Robert M.

I will call on OnCall 25/8 again if the need for computer service arises.

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Thank You Oncall25/8 Alexandria VA

Antoinette H.

My first encounter with Oncall25/8 was last year and not being a ‘computer savvy’ person needed experienced help so looked through the phone book. I called three company’s and only one returned my call which was 25/8 and an appointment was made for the next day. The tech arrived gave a diagnostic and I accepted he took my computer to the workshop to clean-up viruses and run ant-virus software. I had my computer back with 24 hours the tech offered me a ‘buying time’ which means that should I need help again I had already paid for it.

A couple of days ago I uncounted problems again i.e printer not working and computer very slow I made an appointment and this time two techs arrived…one of which was a trainee…they were both professional, respectful overall very pleasant. They went to work and within under one hour had the whole job done…which included a general clean up of miscellaneous items and up dated my anti-virus program. The fee….nothing, not one cent as I purchased three and half hours on the previous occasion.This leaves me with two and a half hours in credit for any future help that I may need.

Well Done 25/8 the techs are ‘keepers’ and I have already spread the ‘good news’ to colleagues and friends.

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On Call 25/8 – Gold Standard for Repair Service.

Anonymous

The computer repair firm On Call 25/8 is the gold standard for outstanding technical service at a fair price. Our family consists of five adults, including three college students.

I am responsible for insuring that all home information technology equipment is up and running. This feet is possible through our business association with the computer wizards and the quality control oversight provided by the 25-8 management.

I came to the On Call 25-8 computer repair firm after experiencing frustrations and below standard service provided by two local major retail chains.

We depend upon On Call 25-8 and expect to pay for the quality of the expertise and the service provided.

If you are the type who never pays for your software or lets your woman give birth in the back of the ambulance as a way to save money, On Call 25-8 is not for you. Nor is it the place to air your psychiatric problems.

All members of my family depend upon their computer equipment to meet their responsibilities on the job, at school, and as volunteers supporting community emergency services. The computer repair firm of On Call 25/8 provides the means to keep all of our equipment ready and fully functioning.

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I renewed my contract because they always come through.

Liz M.

I want to commend onCALL for the outstanding service I’ve received from their technicians.

Larry recently responded to my request in a timely manner . He found the problem in a matter of minutes. My computer went to their shop and was serviced and returned in a few days, working better than before.

Their technicians are extremely polite and they answer all of my questions.

I’ve had a contract with them and renewed, due to their outstanding service. It’s always a pleasure working with the onCALL technicians.

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Long time customer

Greg S.

They always come through. I have been a customer since they first opened and it’s always nice to know their shop is there when I need the help. – Dr. Stone

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Very helpful

G E.

The service performed by onCall 25/8 was prompt, and reasons were given as to what was needed to correct the problems. I would recommend the company to others.

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Thanks onCall!

Andrew S.

When I have computer problems, I take it to onCall 25/8. They’re great. They give you fast service. They have very Knowledgeable employees. No problems.

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fast and friendly

Dan R.

I brought my computer into onCall 25/8 one day and the next day it was ready. Now that’s great service. The staff was friendly and I’m a satisfied customer.

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really friendly, great service.

ricky r.

I was looking for some software for my computer. The guys here at onCALL 25/8 not only had the software, but they installed it for me in great time.

Thanks onCALL 25/8!

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Hard to find power cord, they had it!!

Hewan D.

Recently I have lost the Micky Mouse power cord for my Dell laptop Power adapter. All I did was bring in my AC adapter to onCALL 25/8, Inc. and I was in and out with no problems. Fast and friendly service. Thanks onCALL!!!

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Quality says it all!!

Aaron C.

I was having issues with my computer, so I bought the parts to build a new one, onCALL did a great job with that. A couple months down the road, I decided I needed the new PC to be the same as my old one, so I asked them if they could do this for me, AND THEY DID!!

Beyond my expectations in terms of what I needed and desired. If you need quality work, call onCALL 25/8, Inc. ASAP!!!

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Great work at a great price!

Joe K.

I recently took my laptop to onCALL 25/8 because of power issues. They isolated the problem to be the power jack, and repaired it in good time. Thanks onCALL!

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Great computer repair service

Scott B.

Had problems with re-boot of laptop. Oncall 25/8 did a good job extracting and backing up my data. Although I later decided not to have any work done, they provided me with an external hardrive and with a five year warranty. Overall they were responsive, fast and straight-forward during the whole process.

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Quick and Honest!!

Chris D.

Service was quick and honest. My machine did not need any hardware or software repair and they did not charge me, since no work was required. I really appreciated their integrity.

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Superb customer service!

Jeff F.

I had a hardware issue relating to the power jack that was quickly diagnosed and repaired. The vendor arranged for pick-up of the laptop at my job, so everything was extremely convenient. Nothing could be easier; I am a very pleased customer.

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Best Computer Shop!!!

Norman R.

I went to 3 computer shops looking for a special memory chip. Oncall 25/8 was the only shop that had it. I use Oncall 25/8 for all my computer repair needs.

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onCALL 25/8 service is GREAT!!

Brian S.

When my computer became sluggish ansd unresponsive, Oncall 25/8 had it up and running in a couple of days They reinstalled all my software and files making sure that everything worked. Additionally they went over everything they did with me and made sure I could find all my files. My computer is up and running like new. Oncall 25/8′s customer service is excellent.

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Best Service!@

Paul S.

`I had a crashed disk drive and wanted to save my data. Oncall 25/8 not only saved my data but my computer as well. Thus, I did not have to buy another computer as planned at least for another year or so. When I returned with additional computer problems, I received immediate service.

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Oncall 25/8 service

Darlene M.

Oncall 25/8 did exactly what they said they were going to do and that was fix my computer completely. The technicians were very knowledgeable and polite. They were able to get all of my issues resolved even when it involved tehm coming back to my house to make sure everything is right. They were still able to get my computer up and running the same as it was before. I was very pleased with their service and will certainly call them again in the future.

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OnCall was great, unlike Dell support

Rebecca B.

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onCALL 25/8 saved my life!

Jim T.

I purchased new computer from a national chain. Their ‘experts’ lost all of my backup data and I thought life as I knew it was over. A good friend recommended 25/8, saying that they are very courteous and professional.

His recommendation was great. In one day, 25/8 reclaimed my files from my old computer and had me in business on my new one. I will be a customer for life.

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Quick service!

Agus P.

on call 25/8 was really efficient in fixing my computer that has problems with the usb ports. Instead of replacing the motherboard like i asked, they corrected the problem and fixed it on the fly. I wanted it to be done on the same day, and they fixed it in just 4 hours. I am extremely pleasant with the efficiency and professionalism that on call 25/8 staff showed.

I would really recommended their service to anyone who needs help with computer repair.

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Great Experience!

Melissa S.

I randomly found onCALL 25/8 Computer Repair in the Yellow Pages and wasn’t sure what to expect, but have been pleasantly surprised. The staff was very nice and extremely helpful. The service was quick and the parts came with warranties (always a plus). As a non-computer person, I was a bit worried about be up sold with a lot of stuff I didn’t really need, but that was not ever an issue. I would definitely recommend them to friends in need.

Melissa

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fast and friendly

Anonymous

I highly recommend using ON-Call 25/8. They have fast, friendly, and helpful service. I recently had a problenm with the AC jack onmy laptop. On-Call 25/8 responded out to me, picked up my computer and returned it to me in less than a week. Their prices are very competitive and in most cases less expensive than their competition

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Need your computer checked out???

Candace A.

The staff at OnCall 25/8 is prompt to take your call and to work on your problem. They are excellent… they will get the job done and the computer back to you asap. No messin’ around. They give good tips and advice on how to make things work better along with fixing the problem. I don’t hesitate to recommend their services- they’re really top of the line! Plus they are easy to talk to and they don’t make you feel bad that maybe you don’t know what you’re doing in this new technology!

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Great service, time and time again

Bob J.

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Excellent service.

B M.

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Speedy service!!!

Lisa F.

Quick response to solving my problems logging on to the internet and optimizing the system. Breathed life into my 4 year old (expired) computer! Also gave me a good recommendation to drop off at the shop vice waiting for a tech to save time.

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Pleased with 25/8 Service

Angela W.

I called 25/8 for repairs to my Dell computer and to have some computer related work done in my home. I chose them from thier ad in the yellow pages. It met all my requirements. Service was set up quickly, the tech was knowledgeable and professional. He explained the problems and possible solutions well. I felt comfortable with his suggestions. They worked with my difficult schedule. I’m very pleased.

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Great Service Oncall 25/8

Dorothy H.

Fully satisfied, and would recommend them to anyone.

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Great Service!

Francis G.

Great service! Called and was available same day. Fixed my wireless and then recovered lost data in my lap top. Service was excellent as well as their expertise in retrieving my data.

Well done

Jim Feldkamp

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Thanks 25/8!

Andrew L.

Very good service. I needed to recover data from an old Win95 desktop machine. onCall 25/8 provided quick turnaround in a cost-effective manner, providing an external disk drive to plug-into my laptop computer, allowing me to access all my files. Their 24 hour voice-mail/call-back system worked perfectly, and fit nicely into my busy schedule, allowing me to obtain status info about the order in a time efficient manner.

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Thank you onCall!

Travis B.

In life you meet many different people from the first time I entered onCall 25/8 the employees greeted me and made me feel like they appreciated my busy. The laptop I asked them to work on was for my cousin who is financially challenged. I wanted to give her something special for Christmas and the laptop which was sitting in my closet because I thought it was no good. Was the perfect gift so after bringing it to onCall 25/8 the staff took about 2 days to fix it completely. Now it is fully ready for my cousin I am sure this will make her Christmas so much better.The manager here even came and greeted me personal which reassured me that this place deserved my business. Thanks again to the folks at onCall 25/8 you have really made my cousin’s Christmas so much better.

May God Bless you thank you for blessing my family you put the Christ in Christmas.

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My emergency problem was not a problem for these guys!

R H.

Great response. Called in a rush. They suggested I bring the computer in for a diagnostic test. I took it to their shop, they looked it over quickly and had my machine working the same day I took it in.

I’m impressed with the service – use these guys.

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Wow….these guys are pros!!

Margo S.

My laptop had a broken power jack. I took it to MicroCenter and those clowns said I needed to buy a new motherboard for $500. When I found onCall 25/8, they said they needed to replace the jack and it costed a lot less. Quick service, very friendly people. onCall 25/8 Rocks!!!

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Fast and friendly service!

julie m.

I came to onCALL 25/8 Inc. with a damaged keyboard after the original manufacturer of my computer was of no help, and was very surprised at the speed and professionalism of their service people. Now I have my computer back and its 100% better than before. These people really know what they’re doing!

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Lapotp inverter issue handled well

C J.

I had a laptop/cat/wine incident which resulted in the laptop having to come in here for repair. After an ordered part fixed the most evident problem, the motherboard problems became clear. Oncall 25/8 advised that further repairs were not cost efficient given the costs of a new laptop. Overall, it was a very satisfactory experience and the transaction was easily handled.

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onCall 24/8

Patricia C.

I was very impressed with the service from this company. My laptop was picked up in a timely manner, and not only cleared of viruses, but received needed updates, including an anti-virus system. All personnel were very personable, and eager to assist in any way. I would recommend this company to others.

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Good service

Anna N.

My laptop was running slow and I thought there might be a virus. They were helpful in working with my schedule to work out a time to make a home visit and consultation. Great job cleaning out my computer of all unwanted invaders.

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On/Call 25/8 Computer Repair Service

Fran H.

Even though my prior service was in February and it is now October, they fixed the problem with my Floppy Drive. They came to my house to do the repairs and completed the job without taking my computer guts off-site. That was a blessing as I use my computer for several hours daily. The service was fast and the technician competent to see and fix the problem quickly. I will continue to use this computer service for further repairs should any of the 4 at the house need future help. Thanks for keeping my computer UP and running. Fran H.

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Excellent Service

Andrew v.

I have used OnCall 25/8 twice. They performed their services in a professional, competent and timely manner.

The first instance involved a destroyed USB thumb drive. The actual USB connector had broken off. They re-soldered the hardware and performed the data recovery (100% effective).

The second instance involved a 1 TB external hard drive. This drive was approximately 70% full (700GB) of large video and audio files (Final Cut Pro). The drive malfunctioned and would fail to show its file structure, even thought the drive would mount and register as 70% full. Again, OnCall 25/8 performed a flawless data recovery. Considering the amount of information, the time it took was astounding. Further, they asked me to come down and verify the data before continuing.

I would highly recommend OnCall for any technical assistance you may require.

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Recommendation

David M.

I called onCALL 25/8 Computer Repair in the morning to see if they could fix the cracked monitor on my laptop and they said they recommended I bring it in for a free estimate. I brought the computer in about 2:00 and picked it up the next evening. The service was great and the price was very reasonable.

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LAN/WAN problems

Saint M.

Oncall was responsive and professional. We recently had difficulty accessing the internet and after I spoke with Comcast I realized that the problem lay in our own equipment. I spoke with Oncall over the phone and they talked me through some items that may have fixed it. Not so this time! Oncall then came over and identified the primary problem – a faulty piece of equipment, which they then brought over EARLY the next morning.

Thank you again Oncall!

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Wonderful Service!

Anonymous

Everyone here was massively nice! Fast & efficient service and was wonderful with everything! =D 5 star rating for sure!!!!! I came in and they diagnosed the problem expediately and then gave me a reasonable quote and then they fixed it rite away! =D

Submit your testimonial here: clients.oncall258.com

onCALL 25/8 – Clients Portal

onCALL 25/8 – Clients Portal

Client Testimonials

Awesome Service, Promt and Professional.

Very Good Service

Prompt service

Computer assistance

Excellent follow up service

oncall 25/8 Fantastic!

On Call 25/8. World Class Service!!

Great Experience

easy to find…

onCALL 25/8 fixed my printer issues

GREAT WORK 25/8

Comments on OnCall 25/8 Service

Thank You Oncall25/8 Alexandria VA

On Call 25/8 – Gold Standard for Repair Service.

I renewed my contract because they always come through.

Long time customer

Very helpful

Thanks onCall!

fast and friendly

really friendly, great service.

Hard to find power cord, they had it!!

Quality says it all!!

Great work at a great price!

Great computer repair service

Quick and Honest!!

Superb customer service!

Best Computer Shop!!!

onCALL 25/8 service is GREAT!!

Best Service!@

Oncall 25/8 service

OnCall was great, unlike Dell support

onCALL 25/8 saved my life!

Quick service!

Great Experience!

fast and friendly

Need your computer checked out???

Great service, time and time again

Excellent service.

Speedy service!!!

Pleased with 25/8 Service

Great Service Oncall 25/8

Great Service!

Thanks 25/8!

Thank you onCall!

My emergency problem was not a problem for these guys!

Wow….these guys are pros!!

Fast and friendly service!

Lapotp inverter issue handled well

onCall 24/8

Good service

On/Call 25/8 Computer Repair Service

Excellent Service

Recommendation

LAN/WAN problems

Wonderful Service!